About Us

“Our values begin and end with excellent customer service.”

Dan Henderson, President and CEO

Our DOYLES values guide the beliefs and action of all employees on a daily basis. Our values are the foundation of our behavior because they guide our decisions and actions. In fact, they are our competitive advantage in the marketplace. Employee PRIDE (Personal Responsibility In Delivering Excellence) and our entrepreneurial spirit are distinctive characteristics of our culture.

Three core values provide the guiding philosophy for our way of doing business:

Integrity

Doing the right thing, and making sure it’s right, especially when no one’s looking. At DOYLES, integrity means that all customer interaction is prompt, honest and professional. Our goal is to ensure that all of our products, people and services meet or exceed customer expectations.

Responsiveness

Replying to customers, prospects and fellow employee requests in a timely, cheerful and thoughtful matter. We understand that in this industry, downtime can be very expensive. We’re very interested in building long-term relationships with our clients and employees. To do that effectively, we promise to keep our communication accurate, informative and timely.

Delivery

Meeting promised delivery dates, which are typically much faster than our competitors. A company is not only as good as its ability to produce as promised, but also its ability to deliver that promise on time.

We embrace our Core Values by consistently following our Value Proposition:

Customers First

Customers are the bloodline to our company. Without you, we cannot exist. At all times, we will be courteous, respectful, and professional. Every employee is required to uphold the highest level of customer service. The customer is always right!

Continuous Growth and Advancement

We are committed to constantly identify ways to improve products, systems, and people. Employees are encouraged to initiate creative and innovative ways of serving our customers, improving the business and to spread best practices throughout the company.

Passionate About Quality & Integrity

Employees at DOYLES exercise good judgment by doing the right thing instead of just doing things right. We strive to understand the impact of our decisions and we accept responsibility for our actions.

Employee Appreciation

Great employees build great companies. The key to DOYLES success is treating people well. We strive to create a rewarding environment that creates accountability and recognizes initiative, talent, and loyalty.

Safety

We are committed to creating a safe working environment and realize that it takes all of us to maintain one.